Shipping policy
Shipping Policy
Delivery Overview
We aim to process and dispatch all orders as quickly as possible.
Orders are typically processed within 1–2 working days (Monday to Friday, excluding bank holidays).
Delivery Options & Timeframes
Delivery times will be shown at checkout. Typical delivery estimates are:
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Standard Delivery: 2–4 working days
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Express Delivery: 1–2 working days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected delivery method.
Any applicable delivery charges will be clearly displayed before you complete your purchase.
Order Processing
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Orders are processed during business days only (Monday to Friday)
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Orders placed after cut-off times, weekends, or bank holidays will be processed the next working day
Delays
While we aim to deliver within the estimated timeframes, delays can occasionally occur due to:
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Courier delays
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Weather conditions
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High demand periods (e.g. holidays)
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Events outside our control
We are not responsible for delays caused by couriers or external factors.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Delivery Responsibility
Goods remain our responsibility until they are delivered to you.
If your order has not arrived within a reasonable time, please contact us and we will assist you.
Incorrect Address Details
Please ensure your delivery address is correct at checkout.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.
Lost or Missing Orders
If your order appears to be lost or missing, please contact us as soon as possible.
We will work with the courier to investigate and resolve the issue.
International Shipping
We may offer international shipping to selected destinations.
Please note:
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Delivery times may vary depending on location
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Customers are responsible for any customs duties or import taxes
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We are not responsible for delays caused by customs
Contact
If you have any questions about shipping, please contact us at:
Email: help@fieldwearoutlet.co.uk
Fieldwear Outlet is a trading name of Eastern Sporting Limited.